Commerce 2005 Jamb Examination
Question 11
When government corporations are commercialized, they operate more like private businesses. This promotes competition among business operators as efficiency and profit motives increase, encouraging rivalry in the market.
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Question 12
Personal selling involves direct face-to-face communication with customers to persuade and inform them about a product, whereas sales promotion uses indirect methods such as gifts or samples.
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Question 13
Communication from a superior to a subordinate is called downward communication. It typically includes instructions, policies, or feedback directed from management to employees.
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Question 14
A procedure is a set of detailed, step-by-step instructions for performing tasks in an office. It ensures consistency and efficiency in organizational operations.
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Question 15
The telephone allows real-time, unwritten communication to multiple branches simultaneously, providing immediacy and clarity in organizational messages compared to other media.
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Question 16
Inter-departmental communication requires fast and documented channels. Memoranda, circulars, and the telephone are commonly used to ensure clarity, timeliness, and record-keeping.
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Question 17
The travellers' cheque is a negotiable instrument often traded in the second-tier foreign exchange market, allowing foreign exchange transactions outside the official first-tier market.
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Question 18
Creating a container and graphic design for a product is known as packaging. It protects the product, facilitates storage, and promotes it visually to consumers.
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Question 19
A carrier is a business firm that provides transport services for goods or people, either for hire or contract, distinct from the consignor who owns the goods.
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Question 20
Essential factors for tourism include good weather, amenities, accessibility, and scenery. These attract tourists and facilitate enjoyable travel experiences.
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